



Sooner or later a client asks: "Are we showing up in ChatGPT and Google’s AI answers?" Most agencies can’t answer it with data yet.
An AEO audit gives you the answer, and a good one sets up a monitoring retainer. What follows covers scope and method, pricing, the sales pitch and a report template you can reuse for every client.
An AEO audit is a structured review of how a brand appears in AI-generated answers. It checks mentions and citations, factual accuracy and competitor presence, along with the sources behind each answer.
A classic SEO audit looks at how pages rank and perform. Here the question is whether AI assistants recommend the brand, cite its pages and get the facts right.
It should cover ChatGPT, Google AI Overviews, Google AI Mode, Gemini, Microsoft Copilot and Claude. Add Perplexity if the client’s buyers use it.
Because AI answers now sit between their buyers and their website, and clients can’t see what those answers say.
| Reason | Evidence |
|---|---|
| Fewer clicks reach the site. | A Pew Research Center study found users clicked a result in 8% of visits with an AI summary, versus 15% without. |
| AI use keeps growing. | Google said in May 2026 that AI Mode passed one billion monthly users, in its I/O 2026 Search update. |
| The data is partial. | Search Console shows AI feature impressions, but not the answers themselves, the brands named or the competitors cited. |
Google launched Search Generative AI performance reports in June 2026 and rolled them out to all sites on August 31, 2026.
They show impressions in AI Overviews, AI Mode and Discover by page, country, device and date. They don’t show queries or clicks, and they ignore competitors. That’s the gap an audit fills.
Agree on scope before you quote. A fixed scope keeps the audit repeatable, and the price is easier to defend.
Brand and competitors: the client plus 3 to 5 competitors the sales team actually loses deals to.
Topics: 3 to 6 business-critical topics tied to products or services that drive revenue.
Prompts: 50 to 150 prompts across definitions, how-to, "best for", comparison and brand questions.
Platforms: ChatGPT, Google AI Overviews, Google AI Mode, Gemini, Microsoft Copilot and Claude.
Markets: each country and language that matters, tracked as a separate prompt set.
Technical checks: crawler access and indexability for the top pages, plus their page structure.
Allow at least two runs a week apart. AI answers change between checks.
Agree on the deliverables in writing. A strong AEO audit for agencies has eight parts.
A one-page executive summary with five findings and three priorities.
A visibility baseline with prompt coverage per platform, plus mention and citation counts.
A competitor benchmark of AI share of voice for the client and each competitor.
A citation analysis showing which client URLs get cited, and which competitor and third-party pages win instead.
An accuracy review that logs wrong prices or features, outdated locations and any AI hallucinations about the brand.
A technical access check of robots.txt rules and indexability, and of page structure for AI crawlers.
An opportunity list of prompts where competitors appear and the client doesn’t, ranked by business value.
A 30, 60 and 90 day action plan with owners, plus the metrics you’ll recheck.
Our AI visibility audit checklist for digital marketers lists the individual checks behind each part.
Use the same method for every client, so results can be compared over time and across accounts.
Start from revenue, not keywords. List the products and services the client most wants to win, and the use cases behind them. Agree on them with the client.
Write prompts the way buyers ask, using sales call notes, support tickets and Search Console queries. Include non-branded prompts, where new buyers find vendors.
Run every prompt on each platform in the same market and language. Store the full answer, the brands named and every cited URL.
Review robots.txt for AI crawlers. OpenAI’s crawler documentation says OAI-SearchBot is used to surface websites in ChatGPT search.
Google’s crawler documentation describes Google-Extended, a token that controls use of content for training Gemini models.
Our guide on checking whether AI crawlers can access your website walks through the checks.
For the client and each competitor, calculate prompt coverage and share of voice, and count mentions and citations. Then add the accuracy findings.

Turn every gap into a task with an owner. Typical tasks are new comparison pages, clearer product facts, crawler fixes and outreach to cited third-party sites.
Google’s guidance on AI features says pages must be indexed and snippet-eligible, with no special schema required. Start the plan there.

Use this outline for every client report. Keep it short enough that a marketing lead reads it in one sitting.
| Report section | What to include |
|---|---|
| 1. Cover and scope | Brand, competitors, markets, platforms, prompt count and audit dates. |
| 2. Executive summary | The headline share of voice number, five findings and three priorities. |
| 3. Visibility by platform | Prompt coverage for each AI assistant, with mention and citation counts. |
| 4. Competitor benchmark | Share of voice and prompt coverage per competitor, by topic. |
| 5. Prompt examples | Three to five real answers with screenshots, showing wins and losses. |
| 6. Cited sources | Top client URLs, top competitor URLs by page type and top third-party domains. |
| 7. Accuracy issues | Each wrong claim, where it appears and the likely source. |
| 8. Technical findings | Crawler access and indexability problems, plus page structure issues. |
| 9. Action plan | Prioritized tasks for 30, 60 and 90 days, with expected metric changes to watch. |
| 10. Next steps | The monitoring cadence and the date of the first recheck. |
Benchmarks vary by category. In our AI visibility research on 103,427 answers, Google AI Overviews cited about 13.7 links per answer and Copilot about 4.5.
There’s no standard market price yet, so build the price from the work. Four drivers set most of the effort.
Every extra prompt means more answers to review and classify.
Platforms multiply that, since each AI assistant adds a full set of answers.
A new market or language is effectively a separate audit.
Competitors add benchmarking and source analysis, one by one.
Estimate the hours for collection, analysis, the accuracy review and the report, then apply your normal rate. Tooling cost belongs in the estimate too.
Many agencies offer two or three fixed tiers, for example by prompt count and platform count. Some credit the audit fee toward a retainer to make the next step easier.
If you resell under your own brand, our review of white-label AI SEO software for agencies compares options.
Lead with the prospect’s own data. A short preview on their buyer questions does more than any slide about AI search.
Run 10 to 20 prompts from the prospect’s category before the first call.
Show one competitor comparison: who is named, who is cited and who is missing.
If you find an accuracy issue, such as an outdated price or feature, show that too.
Explain what the full audit adds: more prompts and every platform, plus source analysis and a plan.
Offer the retainer path, with monthly tracking against the audit baseline.
Don’t promise rankings or a fixed share of voice. AI answers change often, so sell measurement, prioritized fixes and regular reporting.
Ansvisor, an open-source AI search intelligence platform, runs client prompt sets on a schedule. It stores every answer with its mentions and cited URLs.
Site Audit checks any URL against 47 AEO and GEO signals. Competitor benchmarking compares each client with its rivals.
See the Ansvisor setup for agencies, or self-host the open-source project on GitHub.
An AEO audit reviews how a brand appears in AI answers. It covers ChatGPT, Gemini, Microsoft Copilot and Claude, plus Google AI Overviews and AI Mode. It measures mentions and citations, checks accuracy and benchmarks competitor share of voice, then sets priorities.
It depends on scope: the prompt count, the platforms and markets covered, and the number of competitors. Plan for at least two prompt runs a week apart, because AI answers change between checks.
Build the price from scope drivers: the prompt count, the platforms and markets, and the competitor set. Estimate hours for collecting answers, analyzing them and writing the report. Add tooling cost, then offer fixed tiers that lead to a retainer.
No. Search Console’s generative AI reports show AI Overviews and AI Mode impressions by page. They don’t show queries or answer text, and they say nothing about brand mentions or competitors.
Use the audit as the baseline. Agree on the metrics to recheck, deliver the 30, 60 and 90 day plan, then sell monthly tracking and fixes that show progress against that baseline.
Co-founder at Ansvisor
Cihan Geyik is the co-founder of Ansvisor, an open-source, cloud-ready AI Visibility platform for AI Search. With more than 15 years of experience in digital marketing and growth, he writes about AI visibility, AI search, AEO, GEO, citations, and answer engines. He focuses on helping brands understand and improve their presence across ChatGPT, Gemini, Perplexity, Google AI Overviews, and other AI-powered discovery platforms.
Each prompt you win brings more mentions, more citations and more buyers. Ansvisor keeps finding the next one.
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