Last Updated: 15 May 2026
This Privacy Policy explains how Empler AI Inc. ("Empler AI, Ansvisor, Company, ''we''," "our," or "us") collects, uses, discloses, and protects personal information when you access or use the Ansvisor website, platform, software, and related services (collectively, the "Services").
Empler AI Inc.
1401 PE Ave. Unit 105 County of New Castle Wilmington, DE 19806 United States
Contact: support@ansvisor.com
If you have questions about this Privacy Policy or would like to submit a privacy-related request, you may contact us at support@ansvisor.com.
1. Scope of This Privacy Policy
This Privacy Policy applies to personal information we collect when you visit our website, create an account, start a free trial, purchase or use our Services, communicate with us, connect third-party services to Ansvisor, or otherwise interact with us online.This Privacy Policy does not apply to third-party websites, platforms, products, or services that are not operated by us, even if they are linked to or integrated with the Services.
2. Who We Are
Ansvisor is an SEO and AEO analysis platform operated by Empler AI Inc. We help businesses and individual users evaluate search and answer-engine visibility, interpret discoverability signals, and generate analytical insights using third-party systems and AI-enabled technologies.
For purposes of applicable data protection laws, Empler AI Inc. is generally the controller of the personal information described in this Privacy Policy, unless otherwise stated.
3. Information We Collect
A. Account and Profile Information
When you create an account or start a trial, we may collect your name, email address, password or authentication credentials, company name, job title or role, and account preferences.We use this information to create and administer your account, provide the Services, authenticate you, and communicate with you.
B. Billing and Transaction Information
If you subscribe to a paid plan or begin a free trial requiring payment credentials, we may collect or receive billing name, billing email, billing address, subscription plan details, transaction records, payment status, and limited payment-related metadata.Payments are processed by Stripe. We do not store full payment card numbers or full card details on our own systems.We use this information to process subscriptions, detect failed payments, maintain records, and comply with legal and financial obligations.
C. Usage and Device Information
When you use the Services, we may automatically collect technical and usage-related information such as your IP address, browser type, device type, operating system, approximate location derived from IP, log data, pages viewed, actions taken in the platform, session timestamps, referral URLs, and crash or performance data.We use this information to operate the Services, maintain security, troubleshoot issues, analyze usage trends, and improve product performance.
D. Website Analytics and Cookie-Related Information
When you visit our website or platform, we may collect information using cookies and similar technologies, including cookie identifiers, analytics identifiers, session information, interaction data, and traffic source information.
We use this information to understand website usage, measure performance, remember preferences, and improve the user experience. Where required by law, we obtain consent before using non-essential cookies.
E. Third-Party Platform Data:
Ansvisor may access, retrieve, process, or display data made available through connected or queried third-party services and platforms. Depending on the feature used, this may include information obtained from Google, OpenAI, Anthropic, Microsoft Copilot, Groq, Perplexity, Stripe, etc..
This may include platform responses, search or answer-engine outputs, query results, analytical signals, comparative visibility results, and related metadata. We use this information to provide SEO and AEO analysis, benchmarking, reporting, recommendations, and related Services.
F. Publicly Available and Platform-Derived Information
In order to provide visibility analysis and related benchmarking features, we may process information that is publicly available on the internet or observable through supported platforms. In some cases, public content may incidentally contain names, bylines, business contact details, or other identifiers that appear in public-facing materials.
We do not seek to collect personal information for its own sake in these workflows. Where such data is incidentally processed, we use reasonable minimization measures designed to limit retention and unnecessary use.
G. Communications Information
If you contact us directly, request support, or otherwise communicate with us, we may collect your name, email address, message content, attachments or screenshots you voluntarily send, and support history or related correspondence.We use this information to respond to inquiries, provide support, and improve customer service.
H. Marketing Information
We may collect your email address and communication preferences if you subscribe to newsletters, product updates, or promotional communications.We use this information to send product announcements, educational content, and marketing communications in accordance with applicable law. You can unsubscribe at any time.
4. How We Use Personal Information
We may use personal information for the following purposes:- to provide, operate, maintain, and improve the Services;- to create and manage accounts;- to authenticate users and secure access;- to process subscriptions and payments;- to administer free trials;- to generate SEO and AEO insights, analytics, and reporting;- to retrieve and process information from connected or supported third-party platforms;- to communicate with you about your account, billing, support, and service updates;- to send marketing communications where permitted;- to monitor usage, detect abuse, and protect the security and integrity of the Services;- to comply with legal obligations;- to enforce our Terms of Service and other agreements; and- to investigate fraud, misuse, or suspected violations.
5. Legal Bases for Processing
If and to the extent applicable data protection law requires a legal basis for processing, we rely on one or more of the following:
- Performance of a contract where processing is necessary to provide the Services, manage your subscription, or respond to your requests;
- Legitimate interests where processing is necessary for product improvement, security, fraud prevention, analytics, support, internal administration, and limited business communications, provided those interests are not overridden by your rights;
- Consent where required by law, including for certain cookie-based analytics or marketing communications; and
- Legal obligation where processing is necessary to comply with applicable law, regulation, court order, or lawful request.
6. Cookies and Similar Technologies
We use cookies and similar technologies to operate the website and platform, remember preferences, understand usage patterns, and improve the Services.These technologies may include strictly necessary cookies, analytics cookies, functional cookies, and marketing or attribution cookies if used.Where required by law, we will request your consent before placing non-essential cookies. You can manage your cookie preferences through our cookie banner or browser settings.
7. How Long We Keep Information
We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including to provide the Services, comply with legal obligations, resolve disputes, and enforce agreements.In general, account and profile information is retained for the life of the account and for a reasonable period afterward. Billing and transaction records may be retained for as long as required for accounting, tax, audit, and legal compliance purposes. Usage logs and platform activity may be retained for as long as needed for security, troubleshooting, analytics, and product improvement.
Third-party platform and analysis data may be retained for as long as needed to provide the relevant feature or report and may then be deleted, aggregated, or anonymized where appropriate. Support communications may be retained as long as reasonably necessary to handle the request and maintain service history. Marketing records may be retained until you unsubscribe, opt out, or as otherwise permitted by law.Retention periods may vary based on legal requirements, contractual obligations, security needs, and the nature of the data.
8. How We Share Information
We may share personal information in the following circumstances:
A. Service Providers
We may share information with vendors and service providers that help us operate the Services, including providers of cloud hosting, analytics, customer support tools, email delivery, payment processing, authentication, infrastructure, and security services.
B. Third-Party Integrations and Platforms
Where necessary to provide product functionality, we may send or receive information to or from third-party platforms and services, including OpenAI, Anthropic, Google, Microsoft Copilot, Groq, Perplexity, Stripe, etc.
C. Corporate Transactions
We may disclose information in connection with a merger, financing, acquisition, reorganization, sale of assets, bankruptcy, or similar transaction.
D. Legal Compliance and Protection
We may disclose information where we reasonably believe it is necessary to comply with applicable law or legal process, respond to lawful requests from authorities, enforce our agreements, detect, investigate, or prevent fraud, abuse, security incidents, or technical issues, or protect the rights, property, safety, or security of Empler AI, our users, or others.
E. With Your Direction or Consent
We may share information where you instruct us to do so or otherwise consent.We do not sell personal information to third parties for money. We do not share personal information with third parties for their own independent direct marketing purposes.
9. International Data Transfers
We are based in the United States and may process and transfer personal information in the United States and other countries where we or our service providers operate.If you access the Services from outside the United States, your information may be transferred to and processed in jurisdictions that may not provide the same level of data protection as your home jurisdiction.Where required by applicable law, we take appropriate steps to support lawful international transfers, which may include contractual safeguards and other recognized transfer mechanisms.
10. Data Security
We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.These measures may include encryption in transit, access controls, authentication protections, role-based access restrictions, logging and monitoring, and periodic security review practices.However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
11. Your Rights and Choices
Depending on where you live, you may have certain privacy rights regarding your personal information. These may include the right to request access to the personal information we hold about you, request correction of inaccurate or incomplete information, request deletion of your personal information, request restriction of certain processing, object to processing based on legitimate interests where applicable, withdraw consent where processing is based on consent, and request a copy of certain information in a portable format where applicable.
You may also unsubscribe from marketing emails at any time by using the unsubscribe link, disable cookies through your browser settings subject to functionality limitations, and contact us to request account deletion or other privacy actions.To submit a privacy request, email support@ansvisor.com with the subject line PRIVACY REQUEST.
We may need to verify your identity before completing certain requests. We will respond in accordance with applicable law.
12. Children’s Privacy
The Services are not directed to children, and we do not knowingly collect personal information from anyone under 18 years of age.If you believe a person under 18 has provided us with personal information, please contact us at support@ansvisor.com, and we will take reasonable steps to delete the information where appropriate.
13. Third-Party Services
The Services may contain links to or rely on third-party websites, APIs, tools, and platforms. Their privacy practices are governed by their own policies, not this Privacy Policy.
We encourage you to review the privacy policies of any third-party services you use in connection with Ansvisor.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. If we make material changes, we may provide notice by posting the updated version on our website, updating the Last Update date, sending an email, or providing in-product notice where appropriate.Your continued use of the Services after the effective date of the revised Privacy Policy indicates your acknowledgment of the updated Policy.
15. Contact Us
If you have questions about this Privacy Policy or would like to exercise your privacy rights, contact us at:
Empler AI Inc.
1401 PE Ave. Unit 105 County of New Castle Wilmington, DE 19806 United States
Email: support@ansvisor.com
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